Quality Management in Health Care; Risk Management Program

1. The Center for Medicare and Medicaid Services (CMS) publishes a list of health care-acquired conditions (HACs) that reasonably could have been prevented through the application of risk management strategies. What actions has your health care organization (or have health care organizations in general) implemented to manage or prevent these “never events” from happening within their health care facilities? Support your response with a minimum two peer-reviewed articles.

2. Looking ahead, select one area of the current National Patient Safety Goals program and make a prediction as to what might change in that area based on technological or other advancements. Consider patient identification standards, communication processes, and infection control protocols, among others.
You are required to use and cite a minimum of two references to support your response.