Start with a heading. The heading should have the date the memo is being written, along with a short phrase describing what it is about. This way your boss knows when this issue was brought to his attention and what the issue is before reading the rest of the memo. Include your boss’ name on the document in case it gets misplaced, and include yours as well so he knows who wrote it. Please remember this is not a letter.
Summarize what you are writing about in the first paragraph in two to three sentences. Time can be precious in the office. Do not include your opinions in this summary; just state the facts of the issue.
Provide the key points of the issue in the second section of your memo. This can be done as a bulleted list or an outline. Do not go past the first page with your key points and categorize them, emphasizing how the key points relate to each other.
Include background information on the issue and let your boss know where you got this information.
Include your ideas on how to address the issue that you have raised. Provide any relevant numbers or information that support your idea of a solution.
Request directly and yet politely that your boss follow up with you regarding the memo.
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