Motivation

Review the motivational ideas or theories addressed in the readings for Unit III. Using yourself as an example, do you feel
that one or more of the ideas or theories are particularly effective in motivating you, or is there a better way you can be
motivated?
Engage the reader in the topic with some form of creative hook (such as a story, quote, or example).
Provide an example of a situation in which a leader used one of these theories to successfully motivate you.
Next, provide an example of a situation where an attempted motivational tool did not work. What was it about the second example that did not work? Explain your answer.
Your essay submission must be at least three pages in length. You are required to use at least one outside source to
support your explanation. Your essay should be formatted in accordance with APA style.

In order to access the following resource(s), click the link(s) below:
Benson, D. (2015). The five fundamental tasks of a transformational leader. Physician Leadership Journal,
2(5), 5862. Retrieved from
https://libraryresources.waldorf.edu/login?auth=CAS&url=http://search.ebscohost.com.libraryresource
s.waldorf.edu/login.aspx?direct=true&db=bth&AN=109335742&site=ehost-live&scope=site
Nistorescu, A. (2012). The importance of communication skills for business professionals. Annals of Eftimie
Murgu University Resita, Fascicle II, Economic Studies, 516523. Retrieved from
https://libraryresources.waldorf.edu/login?auth=CAS&url=http://search.ebscohost.com.libraryresource
s.waldorf.edu/login.aspx?direct=true&db=bth&AN=92535248&site=ehost-live&scope=site
Pignatelli, A. (2015). 4 ways to boost employee performance and job satisfaction. Government Executive, 1.
Retrieved from
https://link.gale.com/apps/doc/A424676346/ITOF?u=for20674&sid=ITOF&xid=a5d001e4
Quick, T. (1988). Expectancy theory in five simple steps. Training and Development Journal, 42(7), 3033.
Retrieved from
https://libraryresources.waldorf.edu/login?auth=CAS&url=http://search.ebscohost.com.libraryresource
s.waldorf.edu/login.aspx?direct=true&db=bth&AN=9083413&site=ehost-live&scope=site
Unit Lesson
YouTube Video for Unit III
Click here to view the video for Unit III (1m 36s).
Click here to access a PDF of the video transcript.
We begin Unit III with an article on The Google Way of Motivating Employees. Although a relatively new
company, Google is already legendary in this area. Read the article and watch the video as a way to start
thinking about the managers role in communication and motivation.
UNIT III STUDY GUIDE
Leading as a Manager:
Communicating and Motivating
BUS 3602, Principles of Management 2
UNIT x STUDY GUIDE
Title
Communication as both an information transfer effort and social
bonding measure is practiced across a number of animal
species. Of course, communication among humans is
unmatched and remains an underpinning of our civilization from
ancient times until now. The communication process is always
the same: The sender has a message and encodes it a certain
way to transmit it clearly to an intended receiver or multiple
receivers. The receiver, with knowledge of messages,
succeeds in receiving and then understanding the message
(Nistorescu, 2012).
What can go wrong? Almost everything, as we learn from our
social or procedural communication blunders starting from
childhood. It stands to reason that the ability to communicate
effectively is a key component in the mosaic of skills leaders
must master to be successful managers. Scholars and other
experienced authors routinely address issues of professional
communication in their writings.
Communication is a huge subject and is more than can be
covered in this course. The following points are but a brief
overview of how to achieve effective communication in the
professional environment:
Be brief and clear. Lengthy descriptions and explanations
add detail and can help us look impressive, but stop. For
understanding, there is no better way to serve the organization than to communicate brief and clear
messages. Managers do well to speak and write clearly and not too much.
Be professional. A self-controlled and businesslike demeanor is the hallmark of professionalism and
is reflected in efficient, purposeful, and unemotional communication. As managers, we can violate this
by including anger, frustration, smugness, glee, distaste, or panic in our communications.
Be correctly understood. The sender will always understand more about the transmitted message
than the receiver. Communications are better when reviewed and refined so they fit the purpose and
intended effect as closely as possible. We often practice this skill on the spot by choosing our words
or refraining from speaking at all! Written communication, though, such as email or social media, is
more enduring and requires more deliberate effort to avoid confusion or adverse reactions.
Communicate for a purpose. Managers generally have too much to do in the time available. For that
reason, a manager should ask before sending communications of any kind (spoken, written): Do we
need this communication? What purpose will it serve? These questions may also help prioritize
communications.
There are many good reasons for communicating. One may be to help motivate others as part of an ongoing
leadership effort. As with communication and leadership, the practice of motivating others with the purpose of
fostering a willing performance toward an established goal has been unchanged since antiquity. The practice
of good communication is integral to the art of motivation.

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