Air Canada left passenger on-board <- Identify any “Dirty Dozen” Human Factors elements contributing to the incident

Air Canada left passenger on-board.

You are required to write an analysis on ONE news clipping, discuss and
examine the following: Identify any “Dirty Dozen” Human Factors elements
contributing to the incident.

1. Limited to between 1000 to 1200 words on A4 paper with single spacing
and font size 12.
2. Your reference list located at the end of your report is not included in the
words count.
3. Ensure you use proper citations within your report.

https://www.skybrary.aero/index.php/The_Human_Factors_%22Dirty_Dozen%22
424833
11 minutes ago

Air Canada Left Passenger On-board

Air Canada (AC) late evening flight from Toronto to Quebec,
23.June.2019.
• One passenger occupied the entire row in the rear Economy cabin.
Passenger
• fell asleep, covered herself with blankets. Upon arrival Quebec, aircraft
cleaning
• was deferred to the next morning. Crew and the ground staff all
disembarked
• without noticing a sleeping passenger was left behind.
• Passenger woke up in a cold, dark aircraft. Made SOS signal by torch
flashlight.
• A ramp worker got her out.
• This incident, a major security breach, became a worldwide headline.
(BBC news, 23.June.2019

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