Based on this module’s materials about effective communication and listening, answer the following questions using our course materials (documents, articles, and videos), ensuring to cite your sources each time (“According to…”):
1. What are the 6 most common barriers to effective listening?
2. Describe “active listening,” what it involves and why it is important in the communication process.
3. Imagine you are about to offer a brief talk to a group of colleagues. Based on this module’s materials, make a list here of what you would focus on concerning your nonverbal communication and body language.
Video on effective listening
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