Instructions: Read the following description of a meeting of the Peak Travel team at Quest Specialty
Travel. Identify which team member is letting his or her ego cause problems. Suggest what team leader
Brady can do to overcome the problem.
Angela: Before we can decide which photo to use on our catalog cover, we should check in with Keisha.
She needs to make the final decision.
Harry: That will just waste time. I can tell you the best photo right now—it’s that one.
Angela: Keisha asked that we…
Harry: Look, this group has made a lot of progress. We are about to become the most profitable team at
Quest. And why is that? I humbly suggest it’s because of my contacts.
Jim: Oh, come off it.
Harry: You have been getting a free ride, Jim, while I do all the heavy lifting.
Jim: That’s ridiculous.
What can Brady do to resolve the conflict?
Short answer, no more than one page, APA not required.
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