Final Application Paper parts-APA Formatting
Part 1
Chose a company or industry (it could be your present or past employer): In at least a minimum of 1 page provide:
• Title Page
• Abstract
• Overview of the organization i.e. background of the company, mission
statement and vision statement (where applicable) Include its
products/services, size, location etc. Cite and reference your work in APA format.
Part 2-
In at least a minimum of 2 pages, explain:
• How does the organization-built Customer Relationships using the basic building blocks of IDIC and Trust?
• How does the organization identify Customers?
• How does the organization differentiate customers by their Needs? Cite and reference your work in APA format.
Part 3-
In at least a minimum of 2 pages, explain:
• How does the organization use Mass Customization to Build Learning relationships?
• How does the organization use the Tools of Interactivity to Build Learning Relationships?
• How does the organization handle customers Privacy and Customer Feedback?
Part 4-
In at least a minimum of 1 page:
What recommendations for continuous improvement would you as a Subject Matter Expert (SME) propose to the organization (use the knowledge acquired from this class).
Cite and Reference your work
Last Completed Projects
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