Chapter 8: Operations Management Assignment (50 homework points)
Observe and then write a summary of your experience:
Chapter 8 is titled “Managing Service and Manufacturing Operations” with a focus on operations management. Your assignment is to visit either a service or a manufacturing business between now and the due date (or make the observation in your own place of employment) and write a summary of your visit (typed and double spaced in APA format).
Make sure your written review addresses the following questions:
What do you see that is related to “operations management”? Be specific and link your answer to the topics covered in Chapter 8 and any prior course concepts that you feel are appropriate. Pay special attention in incorporating the vocabulary covered in the chapter.
How is quality control and quality management visible in the business you are observing?
Follow the rubric to understand the grading parameters. Submit the assignment inside Canvas under the appropriate assignment tab.
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