TOPIC:
What communication skills are necessary for proper phone etiquette?
How can you get a “talker” off of the phone once you have fulfilled their requests?
RATIONALE: The purpose of the Discussion Forum is to enhance your communication skills by sharing your thoughts and ideas with your classmates and instructor and to learn from them as well.
Files
1. https://recordings.rna1.blindsidenetworks.com/americaninstitute/9225b1f185ec864fcb2513e9de6a0455eb6fecc9-1643150888155/capture/
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