From your research and readings for this week, you will prepare a
PowerPoint presentation that discusses the following regarding diversity
communication challenges:
Discuss four (4) to five (5) types of diversity communication challenges.
Present an example for each challenge, and then offer a solution to the challenge.
Summarize the impact diversity communication challenges have on an organization as a whole.
Incorporate appropriate animations, transitions, and graphics, as
well as speaker notes for each slide. The speaker notes may be comprised
of brief paragraphs or bulleted lists and should cite material
appropriately.
Length: 10-12 slides, including a separate reference slide and 200-350 words of notes for each slide
References: Include a minimum of 5 scholarly resources.
The completed assignment should address all of the assignment
requirements, exhibit evidence of concept knowledge, and demonstrate
thoughtful consideration of the content presented in the course. The
writing should integrate scholarly resources, reflect academic
expectations and current APA standards
Information:
The impetus for widening the concept of diversity and exposing its
strategic importance and challenges has been culture. When companies
continue to grow internationally, they soon discover that operating
within new communities requires a greater awareness and appreciation of
culture. Needs, interests, experiences, and ways of operating require an
organization to employ local workers to best understand these
complexities.
Similarly, cultural influences have also influenced attitudes to
diversity and inclusion in ways that some organizations are not used to.
There is a generational divide between developing and emerging
countries; for instance, developed nations are facing an aging
population, while developing countries have a much younger workforce.
The challenge will be to attract and retain multi-generational workers
and to discover generational gaps in job styles, motivation, technical
skills, and communication preferences. Thus, culture brings diversity
and inclusion to the forefront.
The recognition of diversity is fraught with issues. When working
with various cultures in a diverse setting, communication issues will
undoubtedly arise. Communication issues do not necessarily mean that
deep-seated cultural norms are being violated. Rather, it just means
that there are possible differences in the way that various populations
perceive certain things. For example, in many western nations, direct
communication is the norm and preferred style of communication. While in
contrast, in many eastern cultures, indirect communication is the norm.
Also, views of attitudes toward hierarchy and authority are viewed
differently by various cultures.
Understanding these differences can help an organization navigate
through various communication issues found when working with diverse
populations.
References:
Cultural Differences and Barriers in Communication and Functioning of an International Organization
Alicja,
F., & Katarzyna, W. (2018). Cultural differences and barriers in
communication and functioning of an international organisation. Handel
Wewnetrzny, (372), 203-215.
The importance of this article is to discuss the differences and
barriers found in the communication makeup of various cultures within a
global organization.
The New Analytics of Culture
Corritore,
M., Goldberg, A., & Srivastava, S. B. (2020). The new analytics of
culture. Harvard Business Review, 98(1), 76–83.
This article takes a unique approach to analyzing culture. It reviews
commonly used communication tools to give the reader a synopsis of what
culture may look like within a given organization.
Getting Serious About Diversity: Enough Already with the Business Case
Ely,
R. J., & Thomas, D. A. (2020). Getting serious about diversity:
Enough already with the business case. Harvard Business Review, 98(6),
114–122.
The purpose of this resource is to discuss the importance of
organizations going beyond lip service when communicating diversity, and
instead adopt a learning culture centered around diversity.
Engaging a Multi-generational and Multi-cultural Workforce: One Style Does Not Suit All
Johnson,
M. (2015). Engaging a multi-generational and multi-cultural workforce:
One style does not suit all. Plans & Trusts, 33(5), 10–15.
The importance of this resource is to review the benefits of
strategically communicating with both a multi-cultural and
multi-generational workforce.
Global Teams that Work
Neeley, T. (2015). Global teams that work: A framework for bridging social distance. Harvard Business Review, 10, 74-81.
The importance of this resource is to discuss how to effectively work with globally diverse teams.
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