You will be interviewing multiple individuals during this course. This week, choose at least 1 partner to practice effective communication response skills.
You can communicate understanding using the following formula in your responses: “You feel…because…” For example, when responding to an employee’s core emotion you may say, “You feel angry because your hours were cut.”
Use 15–20 emotions that you feel you can identify as common emotions from this Web site.
With a partner (face-to-face if possible) practice the “You feel…because…” formula using your list of emotions.
To do this, 1 partner should attempt to mimic an emotion from the list, and the other should try to identify it.
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