For this assignment, you will build off of the Module Five Case Study assignment, using the same scenario and addressing the Eight Dimensions of Organization Capacity for Change (OCC). You will also provide recommendations for ABC Company to implement one of the solutions, as well as address how accountability and innovation could affect the company’s ability to successfully implement change.
ABC Company, Inc., has been in existence for 10 years. It has 50 employees and currently only one location. ABC Company manufactures one product: widgets. It
has managed to stay in business by holding onto a small portion of the widget market, but it is far from the market leader. Over the last five years, ABC
Company’s market share has stayed more or less stagnant. The president of the company is an older gentleman who mostly works from home. He makes
decisions through meetings with his managers over the phone and is rarely seen at the company. Mid-level managers don’t have much contact with each other
and basically focus exclusively on their individual departments. The rest of the staff members are very distrustful of management, and there has recently been a
lot of turnover. Outside of interoffice griping, there is rarely any company wide communication.
Recent economic developments and technological advances in the widget industry have resulted in a greater demand for widgets in emerging markets, as well as
in the United States. In order to stay competitive, ABC Company is considering expanding its operation globally. ABC has come to you, an expert on organizational
change, for consulting advice.
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