Health operations management is concerned with the management of various processes that make an organization function so that it can produce and/or deliver its products and/or services to customers/patients in the most efficient, safe, and cost-effective manner possible. There are several operational challenges that affect healthcare operations today (e.g., staffing, capacity management, supply chain management, patient wait times, inefficient processes, etc.).
To begin, you must understand what operations mean, and how to address the multiple functions contained in operations. Before you engage in this week’s discussion, watch the following video: (I have uploaded the link for this video in the attached file.) (Links to an external site.)
For this discussion you need to research and write a well-supported response:
Describe what the operational challenge is and why it is an operational challenge.
Describe how you might address the operational challenge.
Discuss managerial tools and/or techniques that could be used to assist in addressing the operational challenge.
Discuss how the issue circles back to performance improvement.
Explain how addressing the issue will improve healthcare operations at a healthcare facility
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