What barriers do you think the decision-makers faced?

For Discussion – topic is “Firestone refused to recall faulty tires and lost Ford Partnership”
What barriers do you think the decision-makers faced? Can you identify any biases that might have influenced their decision?
What tools or processes do you think the decision-makers could have used to avoid the bad decision? Be specific about why you think the tools or process would have led them to a different decision.
Put yourself in the decision-maker’s shoes. Do you think you would have made the same mistake? Why or why not?

Last Completed Projects