If you were responsible for hiring a customer service representative for your FBO, what do you think would be the biggest challenge associated with this responsibility? Specifically, would you hire someone based on attitude/personality or skill/experience? Explain your answer.
If you chose personality, what trait would be the most important to possess?
Your initial post must be a minimum of 75 words. You must respond to a classmate in a minimum of 50 words.
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