CHAPTER 20 – The Road Ahead: Challenge and Charge
There are two principal aspects of successful leadership—commitment to a task and concern for others. Both are necessary for leadership success. The effective leader cares not only about the work but about people as well. By caring so much, the leader focuses, energizes, and empowers others. (Manning, 2021, p.538)
1. Have you mastered performance management as a leadership skill? Do you know how to set goals, provide feedback on progress, and correct performance problems?
2. Discuss a time when you performed at your personal best.
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