Write one statement likely to arouse defensiveness and one statement likely to promote a support climate.

In this assignment, we will use Gibb’s categories and the assertive message format to create messages that are likely to build supportive rather than defensive communication climates. Use the guidelines in the text to present critical messages in a constructive manner.
In the attachment, there are a variety of situations explained. Write one statement likely to arouse defensiveness and one statement likely to promote a support climate. Label the Gibb category of language that each statement represents (evaluation, description, control, problem-orientation, strategy, spontaneity, neutrality, empathy, superiority, equality, certainty, or provisionalism).

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