The paper is comprised of two parts:
1. The 14 discussion areas listed below are provided for the
actual interview you will conduct and must be covered in
your interview. These areas will address information
about the case manager and the type of case management
that the interviewee does in the community. YOU
DEVELOP YOUR OWN QUESTIONS. This exercise
allows you the opportunity to develop skills in
interviewing and communicating with other
professionals. You will then be required to apply your
interview answers as they pertain to case management
concepts. You must address all 14 areas fully in order to
get credit for this assignment.
2. After you address these required areas, you will write a
short reflection of this experience and what you learned
about case management as a technique used in the social
work profession. This section of the paper can address
any observations, reflections and knowledge received
during this interview.Interview Discussion Areas
1. Provide a detailed description of the Client system the case
manager services. This question should address services
provided, type of agency, brief history of the agency, specific
client population served, number of years that this case
manager has done this type of work, official title of the case
manager.
2. Identify two barriers the case manager engages with Clients
they service.
3. Describe in detail techniques of the case manager’s
assessment phase (i.e. initial contact, screening, intake etc.)
4. Describe in detail development of the case manager’s
planning phase (i.e. Client participation, resources etc.)
5. Discuss in detail how the case manager incorporates the
implementation phase with their client. Be specific.
6. Describe how your interview with a case manager reflects
what you have learned in class about case management thus
far. Be specific.
7. Describe in detail how the case manager applies the
components and principals of case management to their
work.
8. Discuss in detail the case manager’s contribution to the
amelioration/improvement of social and economic
injustice(s) with the population they service.9. Discuss in detail the case manager’s experience with social
policy at the local, state or federal levels that impact well-
being, service delivery, and access to social services while
providing case management to clients. Possibly all or some
of these levels may be applicable to their case management
practice.
10. Describe the model of case management the case
manager uses. (Role, organizational etc.). What role/roles
does this case manager utilize when providing case
management to clients in their respective setting.
11. Ask the case manager to briefly describe either a client
success story while doing case management with a client or a
time of disappointment as a case manager and why.
12. Discuss what type of technology if any is used in their
case management practice such as electronic caseloads,
emails, recording devices, process notes etc. as it relates to
the area of ethics. Also, discuss ethical issues/dilemmas that
may arise when dealing with matters of confidentiality
between client and practitioner.
13. Discuss with the case manager how they effectively
engage clients, families, groups, or organizations with
diverse backgrounds as applicable in their practice.
14. Ask the case manager what they do for self-care in their
role as a case manager and what advice or recommendation
can they give you as a potential social worker or case
manager.Good Luck and Enjoy!
Last Completed Projects
| topic title | academic level | Writer | delivered |
|---|