1. Describe the role of the nurse case manager in maintaing quality standards
2.Have you conducted a chart review? If yes what deficiencies have you identified? If you have not conducted a chart review what factors might you consider substandard to show the quality standards are not being addressed?
3. Consider how at your site quality indicators are identified. Identify 2 quality standards
4. How many quality meetings have you attended at your site? If you do not attend the meetings does your manager make you aware of how well or poorly the site is meeting the indicators.
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