Chapter 11
1. Select two types of diversity. Why are they important elements for improving the quality of care in a healthcare organization?
2. How can the presence of a diverse and inclusive culture improve recruitment and retention efforts?
3. How does one distinguish between legal requirements for nondiscrimination, as discussed in chapter 3 (Links to an external site.), and diversity and inclusion goals?
4. In trying to assess a healthcare organization’s culture regarding diversity and inclusion, what would you or another prospective employee look for as evidence of an inclusive culture?
5. Consider an organization in which you have worked. How would you describe that organization’s culture regarding diversity and inclusion? What evidence would you bring to bear in making this assessment?
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