What is Operations Management? This is the introduction to how businesses take over from Marketing when the order is placed and get the product back to the customer, deal with customer service issues and collect the payment.
After viewing the video clips and working through the extended reading, please respond to
the discussion prompt below. You should post your initial response by the date indicated in
the module calendar. Please be sure to reference your sources in appropriate APA
formatting and provide substantive evidence of any claims you make. Where appropriate,
include personal anecdotes, statistics, and references to additional reading or materials.
Evaluate the role IT systems such as MRP and ERP have within an organization’s operations
and analyze how these systems interact with strategic planning.
Links:
https://canmedia.mheducation.ca/college/olcsupport/stevenson/6ce/videos/VidPlayer.php?vid=What_is_Operations_Management
https://www.simplemarketingnow.com/blog/flooring-the-consumer/bid/168520/what-great-brands-do-with-mission-statements-8-examples#airbnb
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