HR Challenge C: Personalized Mentoring or Coaching

HR
Challenge C: Personalized Mentoring or Coaching
Overview:
3 pages (875 words)
At least 4 SCHOLARLY sources from peer-reviewed journal. (Any listed sources
can be used.)
APA6. (Any of the listed sources can be used.)

·
For the two scenarios provided, prepare a
recommendation for mentoring or coaching for HR leadership in an INTERNAL
MEMO that is a total of 3 pages.
·
Today’s employee has different
expectations from work than employees have had in the past. Employees want
their organizations to offer extensive opportunities for growth, learning, and
advancement. In addition, employees have expectations that go beyond the
present. The vast majority of employees in the organization have aspirational
desires for career advancement. A challenge HR professionals and
learning-development staff and supervisors are experiencing is guiding
employees towards their long-term goals. Some employees aspire to become
organizational senior leaders and will likely be in roles that will prepare
them for that opportunity. Other employees want specialized tracks to success,
tracks that will move them into senior positions with responsibility over
products and programs. Another group of employees isn’t sure what they really
would like their careers to be and will benefit from exposure to different
roles and responsibilities across different disciplines in the organization.
·
Employees often have visions of their
professional future that require mentoring to achieve. Mentoring will maximize
the benefit of the experiences, learning, and development they will have while
working in your organizations. In addition to mentoring, many employees will
need coaching at different stages of their development in the organization.
Coaching may be needed for many organizational roles and activities.

·
Mentoring
o
The nature of mentoring varies, and the
type of mentoring we give depends on the needs of different employees. What
might seem an easy, quick session with one employee might turn into an
extensive engagement for another. Mentoring in organizations may be formal or
informal. Formal mentoring usually involves a group of dedicated members of the
staff willing to guide employees through professional learning they do not know
and may not understand. Formal mentoring may be administered by the learning
and development office of human resources. Some organizations have ongoing
informal mentoring that manifests based on professional affinity between a
prospective mentor and mentee. The benefits of mentoring are significant and
allow employees to learn from past experiences of their mentor. This
relationship can help encourage social confidence, support individual community
and open networks to the mentee they did not know existed.
·
Coaching
o
Organizations must be capable of
responding to performance, leadership, and other aspects of organizational life
that require attention. An activity that can help improve all these areas is
coaching. Coaching is a demanding skill that requires training and knowledge on
how to execute it and directly support the employee’s challenges. Some
challenges require more sophisticated coaching by certified coaches, but other
less demanding coaching needs are often performed by supervisors or managers.

·
HR Challenge
o
These are two individuals that are in need
of professional coaching or mentoring. Consider which approach would be most
effective for each case.
o
Joaquin aspires to become a manager in the
organization. He is currently in the very early stages of his career as a
financial management professional at CapraTek. He is struggling with
understanding what he could do to achieve his dream of becoming an executive at
the company years from now, or possibly for one of CapraTek’s competitors.

o
Steve is a Baby Boomer who had worked at
CapraTek, retired, and was offered the opportunity to return to the company
because he possessed a very specific bio-tech background that was in high
demand in the competitive landscape. Now that he is back and has made some very
significant contributions to the company’s bio-tech projects, he would like to
work in human resources, as he wants to make his new career about people.
o
The HR business partner that you support
as part of the learning and development office for CapraTek has asked you to
make a recommendation for each of the individuals above to begin a mentoring or
coaching process within the company.

·
o
For the two scenarios above, prepare a
recommendation for HR leadership in an internal memo that is 3 pages.
o
(220 words) Select and explain whether
mentoring or coaching would be the better approach to support each employee’s
professional development needs.
o
(220 words) Describe the nature of
mentoring OR coaching best practices, relevant to each individual.
o
(220 words) Evaluate the benefit to the
organization from each individual’s mentoring or coaching program.
(220
words) Develop a communication strategy to inform the direct managers and their
employees about the decision to initiate the mentoring OR coaching process.

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