Overview
Throughout this course, you have been learning how to use
problem-solving and social and self-awareness skills to practice the key
concepts of psychology. You are discovering how problem-solving and social and
self-awareness work together to help you understand the perspectives of others,
to examine situations objectively, and to use evidence to develop and make
decisions. With this case study assignment, you will have the chance to put
your skills to work.
Read the case study below and use your problem-solving and
social and self-awareness skills to help a coworker work through a difficult
situation.
CASE STUDY ASSIGNMENT INSTRUCTIONS
Gloria recently graduated from college and started a new
job. Her coworkers seem very nice, and Gloria has gotten to know Lakeisha and
Reggie the best.
Reggie is a friendly older man who often talks about his
plans for retirement in five years. He likes to make people laugh but often
jokes about his struggles to learn new programs and technology.
Gloria and Lakeisha have been assigned to work on a project
together. Lakeisha is very organized and has prepared a list of to-do items
along with due dates. She even color-coded the list to indicate which partner
will do each item. Gloria, who is more laid-back, feels a bit uncomfortable
with this micromanaging from Lakeisha, who has only been at the job a few
months longer than she has. Gloria wonders if Lakeisha thinks she is either
lazy or stupid, and she does not look forward to working on this project. In
the past, Gloria attempted to communicate her feelings with a coworker;
however, her coworker told Gloria that she needed to put her feelings aside and
just do the work assigned to her. As
Gloria ponders having a conversation with Lakeisha, she starts to feel overwhelmed
and thinks she might have to ask to be removed from this project.
Still, she and Lakeisha have connected because they are both
single mothers of teenagers. Gloria confides in Lakeisha about her 16-year-old
son who has started making poor choices and is currently grounded for sneaking
out of the house and getting drunk at a party the night before a big exam.
The company recently informed the team that there will be a
compliance test on new safety policies, which employees will need to pass in
order to keep their jobs. The company has provided materials to study as well
as optional practice exams. Gloria and Lakeisha have signed up to take the
first practice test. Reggie, however, jokes that he will probably wait until
the night before the test to read the material. As the date of the test approaches,
Reggie becomes increasingly nervous. He makes frequent comments about how hard
it is for him to learn a different way of doing the jobs that he has been doing
for years, joking that “you can’t teach an old man new tricks.”
Gloria’s son is making poor decisions. Given what you have
learned about a) brain development and b) social development in Chapter 3:
Explain why Gloria’s son is making those poor decisions.
Discuss specific strategies Gloria can implement to help her
son make better choices.
Use specific concepts related to development and
self-regulation to explain why these strategies would be effective.
Reggie is demonstrating a fixed mindset. How is Reggie’s
mindset affecting the way he prepares for the new compliance test?
Use brain plasticity (neuroplasticity) to explain how Reggie
can start to develop a growth mindset.
Suggest study strategies for Reggie so that he will be
prepared for the compliance test. Use specific concepts from Chapter 4 to
explain why these strategies will be effective.
Consider Gloria and Lakeisha’s different approaches to the
project. On which of the Big 5 personality traits do they most differ?
Give advice to Gloria on how she can use emotional
regulation and cognitive reappraisal to work with Lakeisha.
PLEASE AVOID
PLAGIARISM. MY SCHOOL USES A TOOL THAT DETECTS PLAGIARISM.
references do need to be academic sources; avoid .com, .edu, .net
Thank you.
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