In the scenario of the attendee present with her mother, the daughter of older woman seems to have what I like to refer to as caregiver burnout. The factual information that would be most helpful is to education on how medications affect each person differently. There is no guarantee that a medication that showed no side effects for the daughter will have the same outcome for her mother. There are many therapeutic nurse techniques that would be appropriate for this situation. The therapeutic nurse client relationship technique appropriate for the scenario for example could be Silence and Therapeutic listening. Summarize the article, “How to use intentional silence”, on pubmed.gov states, “The nurse can use intentional silence to support the patient in acknowledging, processing and reflecting on changes in their health.” I feel like this method is also very effective when dealing with patient family members. Sometimes when a caregiver is stressed and able to vocalize their emotions it allows them to acknowledge the reality of the situation. Stating emotions allows the speaker to also hear what is being communicated and increases the likelihood of actualization. As the nurse you are offering that person empathy and support along with allowing the person to assimilate information.
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