Hypothesize the Processes to Manage Quality Outcomes

Week 2 – Assignment: Hypothesize the Processes to Manage Quality Outcomes

This week, you learned about the process to manage quality outcomes, how policies create the course of action and the limitations to that action, and you were introduced to the gold standard for assessing quality, the Donabedian Quality Framework of Structure, Process, and Outcomes.

To complete your assignment this week, you will prepare a Proposal Paper that contains the action plans (also known as the measures of performance) needed to determine if a healthcare organization is meeting each principle of quality health care as described by the World Health Organization (2018). The WHO describes quality health care as being effective, safe, people-centered, timely, equitable, coordinated, and efficient. For example, as the healthcare administrator, how (what action will you take) to know if the health care provided in your organization is effective.

In your Proposal Paper, be sure to include an introductory section that continues your discussion from the summary section in your Week 1 research paper where you discussed the development of the Donabedian Quality Framework and its use in healthcare quality management. Be sure to review any feedback provided by your professor on this summary section.

The body of your Proposal Paper will contain your in-depth discussion of each of the seven principles of quality health care and their contribution to patient outcomes. You will also include your rationale to support each of your action plans for the seven principles of quality health care.

Your paper will include a summary section on how the organization’s structure and the processes effects healthcare outcomes through the management of quality action plans.

In addition to your narrative, you will create a table that contains a synopsis of your action plans and rationale. Your table will be an appendix to your Proposal Paper and the columns in the table will include the Principles of Quality Health Care, the Action Plans, and your Rational to support your action plans. Your synopsis may be presented using bullet points. Be sure to follow APA standards for the use of appendices.

Here is an example of the table. Download the table from your Weekly Resources.

Attached is the example of the table to complete.

Length: 5 pages, not including title page, reference page, or Appendix page

References: Include a minimum of 3 peer-reviewed resources. Other scholarly and credible sources may also be used as supplemental support.

Your Proposal Paper should address all of the assignment requirements, exhibit evidence of concept knowledge, and demonstrate thoughtful consideration of the content presented in the course. The writing should integrate scholarly resources, reflect academic expectations and current APA standards

Week 2 Resources:
– 1st Annual Crossing the Quality Chasm Summit: A Focus on Communities
Adams, K., Greiner, A. C., & Corrigan, J. M. (2004). 1st Annual Crossing the Quality Chasm Summit: A Focus on Communities, 29.
Every healthcare professional should have access to and read the seminal IOM reports to gain perspective on the issue of quality and safety. This resource provides insight into the initiatives after the first year.

– The Healthcare Quality Book by David B. Nash; Maulik Joshi; Elizabeth R. Ransom; Scott B. Ransom
ISBN: 9781640550537
Publication Date: 2019-04-01
Barr, M. S., & Micciche, F. (2019). 2009-2017: A new era of health reform. In D. B. Nash, M. Joshi, E. R. Ransom, & S. B. Ransom (Eds.), The healthcare quality book: Vision, strategy, and tools (4th ed., pp. 400-407). Health Administration Press.
Read Chapter 15, which describes the national call for assessing organizational performance and improving healthcare quality.

– The Quality of Care: How Can It Be Assessed
Donabedian, A. (1988). The quality of care: How can it be assessed? Journal of the American Medical Association, 260(12), 1743-1748.
Seminal articles provide a look-back opportunity when studying the current status and future recommendations for assessing healthcare quality.

– Dashboard Visualizations: Supporting Real-Time Throughput Decision-Making
Franklin, A., Gantela, S., Shifarraw, S., Johnson, T. R., Robinson, D. J., King, B. R., Mehta, A. M., Maddow, C. L., Hoot, N. R., Nguyen, V., Rubio, A., Zhang, J., & Okafor, N. G. (2017). Dashboard visualizations: Supporting real-time throughput decision-making. Journal of Biomedical Informatics, 71, 211-221.
Franklin et al. describe how to utilize data to make decisions on managing projects.

– Crossing the Quality Chasm: A New Health System for the 21st Century
Institute of Medicine. (2001). Crossing the quality chasm: a new health system for the 21st century. Tar Heel Nurse, 63(4), 19–21.
Every healthcare professional should have access to and read the seminal IOM reports to gain perspective on the issue of quality and safety.

– Protocol for a Scoping Review Study to Identify and Classify Patient-Centered Quality Indicators
Jolley, R. J., Lorenzetti, D. L., Manalili, K., Lu, M., Quan, H., & Santana, M. J. (2016). Protocol for a scoping review study to identify and classify patient-centred quality indicators. British Medical Journal Open, 6(e013632), 1-5.
Jolley et al. identified the importance of making patients core to improving healthcare quality.

– Advancing Your Career: Concepts of Professional Nursing
Kearney-Nunnery, R., & Walker III, T. C. (2020). Quality and safety in healthcare. In Advancing your career: Concepts of professional nursing (7th ed., pp. 224–243).
Read Chapter 13. The World Health Organization defined healthcare quality as dependent upon the professional knowledge. This resources describe the role of nurses as frontline professionals in the delivery of quality healthcare.

– The First National Reports on United States Healthcare Quality and Disparities
Poker, A., Hubbard, H., & Sharp, B.A.C. (2004). The first national reports on United States healthcare quality and disparities. Journal of Nursing Care Quality, 19(4), 316–321.
Every healthcare professional should have access to and read the seminal IOM reports to gain perspective on the issue of quality and safety.

– Implementation Science: Application of Evidence-Based Practice Models To Improve Healthcare Quality
Tucker, S., McNett, M., Melnyk, B. M., Hanrahan, K. Hunter, S. C., Kim, B., Cullen, L., & Kitson, A. (2021). Implementation science: Application of evidence‐based practice models to improve healthcare quality. Worldviews on evidence-based nursing, 18(2), 76-84.
This resource presents how using the knowledge gained through the assessment the outcomes of process improvement action plans provides the evidence to improve healthcare quality.

– To Err is Human: An Institute Of Medicine Report
Wakefield, M. (2000). To err is human: An Institute of Medicine report. Professional Psychology: Research and Practice, 31(3), 243–244.
Every healthcare professional should have access to and read the seminal IOM reports to gain perspective on the issue of quality and safety.

– Handbook for National Quality Policy and Strategy: A Practical Approach for Developing Policy and Strategy to Improve Quality of Care
World Health Organization. (2018). Handbook for national quality policy and strategy: A practical approach for developing policy and strategy to improve quality of care.
This handbook will be valuable to review how policy-making and strategy orientation is conducted.

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