Do you have experience working in retail? If so, what is/was the experience and what motivation schemes were used? Were the schemes effective?
If you have no personal retail experience, describe a retailer (an online retailer, a brick and mortar retailer, or a mixed online and brick and mortar retailer) and describe the motivation schemes used. Do the schemes appear to be effective?
As retailing changes, what new motivation challenges do you foresee? For example, a 2015 New York Times article described Amazon as “a soulless, dystopian workplace where no fun is had and no laughter is heard” (Cook, 2015, n.p.). Is this a fair reputation?
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