Humans use verbal language—both oral (spoken) and non-oral (written)—to communicate with each other. Within your group discussion, discuss the differences and similarities between spoken and written communication. What strengths and challenges do you see in each form when communicating with clients or patients who are from a different culture or age group from your own? How might you use each form of communication differently to prevent miscommunications and misunderstandings? How can you apply that in your interview with your selected professional?
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