Assignment #3: Assess a
Process: Key Performance Indicators, Process Improvement Tools, Techniques
and Risk Management (Week 6)
Purpose:
The purpose of this assessment
is to be able to apply the concepts behind process improvement tools and
techniques to assess the key performance indicators of a process improvement
project. This
assignment is the third of four assignments. that seeks to have the
student apply steps of identifying a business process and improving
its effectiveness for organization success.
Outcomes:
The student will identify the KPI’s.
The student will identify tools and
techniques that can be used to assess successful performance of the
process.
The student will understand and identify
the risks inherent to the project improvement and apply management
skills and tools to ensure minimal risk is involved.
The will improve written communication
and critical thinking skills.
Instructions:
Using the instructor approved
idea from phase one of the series, update the process improvement idea by
adding the following information:
Create and explain a list
of all key performance indicators that measure success for the project.
Identify and explain
at least four process improvement tools and techniques that would
best fit the needs of the process project under discussion.
Identify the risks and
methods of minimizing their affect to the project.
Write a 2-3 page
report summarizing the reasoning behind the creation of all the
information provided in the four topics listed above.
Preparation for Writing
the Assignment
Before you begin writing the
paper, you will read the following requirements that will help you meet the
writing and APA requirements.
Read the grading rubric for the
assignment. Use the grading rubric while writing the paper to ensure
all requirements are met that will lead to the highest possible grade.
Third person writing is
required. Third person means that there are no words such as
“I, me, my, we, or us” (first person writing), nor is there use of “you or
your” (second person writing). If uncertain how to write in the
third person, view this link: http://www.quickanddirtytips.com/education/grammar/first-second-and-third-person.
Contractions are not used in business
writing, so you are expected NOT to use contractions in writing this
assignment.
You are expected to paraphrase and NOT
use direct quotes. You are expected to paraphrase, which can be
learned by reviewing this link: https://writing.wisc.edu/Handbook/QPA_paraphrase2.html.
You are responsible for APA only for
in-text citations and a reference list.
The expectation is that you provide a
robust use of the course readings to support ideas, reasoning and
conclusions.
You may not use books as source
material.
When using a source document, the
expectation is that the information is cited and referenced with a page
or paragraph number. Note that a reference within a
reference list cannot exist without an associated in-text citation and
vice versa.
APA and writing is an important
part of this paper and should be executed with the utmost attention to detail.
Review the grading rubric for
the assignment. The grading rubric allows you to see the different criteria
within your assignment, the expectations of each requirement, and the point
values assigned to each requirement
Create a Word or Rich Text Format (RTF)
document that is double-spaced, 12-point font. The final product
will be between 3-4 pages in length excluding the title page and reference
page. In completing the assignment, you will answer the questions in
narrative form. Write clearly and concisely.
Articles to be included when/if appropriate:
https://constructionduniya.blogspot.com/2012/02/project-schedule-control.html
Key Role of Project Controls in Successfully Managing Your Projects
https://www.pmi.org/learning/library/earned-value-management-systems-analysis-8026
https://asq.org/quality-resources/control-chart
http://www.i4process.com/publications/getting-the-results-you-want-from-your-business-processes-use-these-rules-for-rapid-results/
k
http://www.mindtools.com/pages/article/newLDR_80.htm
http://www.bscdesigner.com/kpis-vs-csfs.htm
Last Completed Projects
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