Follow the instructions below to create a Work Product.
Read:
Case Study 4: (Proposing a Data Gathering Strategy at TLG Solutions) in Organization Development. pg. 171
Consider:
1. What is the client requesting?
2. What are the presenting problems? (Review Presenting Problems and Underlying Problems, p 147)
3. What might be the root cause problems?
4. What data would give evidence of the underlying problems?
5. Which data collection method would you choose? (Review the method analysis in Figure 7.2)
6. What are the advantages and disadvantages of the method selected?
7. Review Data Gathering Process, p. 147.
8. Review Data Gathering Methods, p. 149.
Hint:
You/Seth have only heard Michelle’s perspective. You/Seth told Michelle that you need to gather more information and multiple perspectives.
Presenting problems are not the same as underlying problems. What questions can get you to the “why” of behaviors not so much the “what.”
There is no need to use every data collection method mentioned in the text. There is no need to collect the same data by different methods. Simpler is often better. If your first data collection does not get what the client needs a round two is possible as a next step.
Write:
A business correspondence to Michelle Greenfield Chief Learning Officer at TLG. that:
1. Summarizes the situation as you see it.
2. Includes a brief orientation to the data gathering process in used in organization development.
3. Includes a description of the data gathering method(s) chosen and why you chose this method(s)
4. Possible interview/focus group questions and/or survey questions, documents to gather, and/or observations to be made.
Work Product:
Your work product is a business letter.
Organization 5
Content 5
Language Used 4
Last Completed Projects
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