Identify communication channels that will be used to interact with the general public and affected stakeholders. Explain why you have selected these specific channels.
Documentation Approach: Describe how the documentation can be used in a crisis, including:
How well the documents can be adapted for various crises
Whether the documents will convey the correct type of information
How well the documents should be received by the public and the affected stakeholders
Form Letters: Create templates for form letters. These will be adapted and distributed to affected stakeholders.
Public Statements: Design drafts of public statements that will be distributed to the general public through press releases and press conferences.
Describe your organization’s detailed plan for monitoring conversations online.
Resolution Strategy
Active Solutions: Identify how solutions for resolving your selected crisis will be communicated out in order to retain public and stakeholder trust.
Last Completed Projects
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