Structured Processes at Your Company

THE NAME OF THE COMPANY IS BEST BUY.

WE ARE USING THIS TEXTBOOK TO SUPPORT THE ASSIGNMENT, But if you don’t have it ,it’s fine.

1. Which business process will you focus on (marketing/sales, operations, HR, etc.)? Is it structured or dynamic? What is the scope of the process?
2. Which information system (IS) will you analyze?
3. Do you have information silos in your process? Does your IS eliminate the silo problem?
4. What are CRM, ERP and EAI? Who are the major ERP vendors? Does your company use one of them?
5. What is an inter-enterprise IS? Does your company have one? Should it?

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