Legal and Ethical

What is the issue?I topic –
A patient has laser hair removal treatment with a clinician. The clinician does not finish the paperwork, including not documenting the progression in laser parameter settings throughout the treatment. The patient calls a couple of days later stating that they have a few small blisters and brown crusting across the area, and they are extremely dissatisfied. The clinician looks at her notes and realises she doesn’t know what went wrong as the parameters are not documented properly and there are no notes regarding the patient’s experience that can be used to ascertain what went wrong.
I need a conclusion and presentation key word
Instruction Extra Note ( So the video is just pretty much reenacting the scenario, and then reenacting the correct way they should of gone about completing the documentation after the laser treatment. So for the intro I would say to just introduce our scenario and that it goes against legal and ethical guidelines, it should only be short so by the time you talk about or scenario it should be plenty. Then for the conclusion you could just explain how the correct documentation of the laser settings throughout each treatment would of avoided the incorrect setting used that resulted in the blistering, this would of also abounded any legal and ethical implications)

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