Productivity Recommendations

You familiarized yourself with the
Physician Care Services, Inc. case and selected metrics that would help you to
evaluate the organization’s productivity, with an eye to determining whether
they could be successful in the current environment of health care reform.
Based on your conclusions, you will have at least identified one or two areas
of need which could benefit from change.
Review Case 3 (attached): Physician Care Services,,and the Assignment you submitted
last week (attached).

Now, you will develop
recommendations to improve productivity and patient satisfaction. Consider what
you know of Lean Management and Six Sigma principles and practices. Based on
this understanding, ask yourself: What would the president and medical director
want to know before making any financial and organizational decisions?

Write:

Based on the metrics you selected last week, analyze
opportunities for improvement using Lean Management and Six Sigma
principles (2 pages).
Develop five measurable stretch goals (2 pages).
Create a presentation with speaker notes, 6 slides
in length (200–400 words per slide), that defines a culture of
accountability and quality excellence and recommends how to foster this in
the emergency department.

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