1. What do you know about that organization’s pre-crisis stage? Do you think they had a plan in place? Can you find some information to help you evaluate that?
2. How did they handle the crisis stage? Was their a spokesperson? How did the spokesperson do? What advice would you give about their response?
3. How well did the organization recover in the post-crisis sage?
4. How do you think power and influence may have been linked to this crisis (potentially based on crisis effectiveness or ineffectiveness)?
5. What advice would you have given this organization and/or their leader to improve their crisis response?
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