Nine Basic Counseling Skills
1. Listening a. Attending
Eye contact
Eliminate distractions
Affirming head nods Limit movement Encouraging verbalizations Reflect their posture and language Lean Forward
2. Empathy
Nonverbal & verbal attending Communicate to them that you are paying attention
Paraphrasing
Listen and recall Identify the content Rephrase Perception check
3. Genuineness
Be honest Be yourself Be comfortable
4. Unconditional Positive Regard
Endless kindness and caring Don’t argue Gently encourage Affirmation
5. Concreteness
Stay focused Pursue realistic growth Ask questions HERE and NOW
6. Open Questions
Guide thought Intentional questions Don’t drill Paraphrase
7. Counselor Self-Disclosure
Safer to avoid
8. Interpretation
Gives new perspective Provokes thoughts/feelings Explanation for behaviors Don’t overuse
9. Information Giving & Removing Obstacles to Change
Give facts, data, resources, and answers Identify problems Find helpful alternatives
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