Write an explanation of the verbal and nonverbal communication skills the practitioner used effectively in a person-centered manner. Then explain the verbal or nonverbal communication skills that were lacking or used ineffectively in the video. Justify your response. Then apply these ideas to yourself: How can you as a human service professional practitioner improve engagement and create healthy and productive helping relationships through verbal and nonverbal communication?
References:
Walden University. (2020). Human Services Communication Skills in practice [Video]. Walden University Blackboard.https://class.waldednu.edu
Neukrug, E. (2021). Skills and techniques for human service professionals: Counseling environment, helping skills, treatment issues (2nd ed.). Cognella.
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