The six initiatives in IATA’s Fast Travel Initiative (Source: IATA Fast Travel Program)
With reference to the Passenger Processing currently in operations at HKIA:
1. Please identify any pain points in each process that already overcome by Smartification
process
2. Observe any Smart element used in each process
3. Explain the benefit obtained passenger, the Authority, airlines, handling agents, or
other parties in the airport community (tangible / intangible) after Smartification applied
4. Suggestions to make the whole process smarter (with consideration of CAPEX / OPEX
expenditure and ROI)
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