The following elements should be included in your essay:
This week’s Read section discusses organizational conflict. Conflict is a naturally occurring part of any organization. Leaders must manage conflict effectively to ensure that the conflict does not adversely affect organizational performance or employee morale. Decision making is also a significant part of the role of a leader. Provide examples from your experience where you dealt with or witnessed conflict in an organizational setting. Then discuss a decision that you have had to make in an organizational setting. You do not have to identify the individuals or the organization specifically. Just provide sufficient detail to orient the reader to the type of organization and the roles of those involved.
• Discuss the nature of the conflict. Using terms and concepts from the readings identify the type of conflict. What effect did the conflict have on the organization?
• Describe how the conflict was managed by the organization. Do you believe that the situation was handled effectively?
• Elaborate on how you would have handled this conflict differently.
• Discuss the decision-making process outlined in the text. Then apply this process to a decision you have had to make in an organizational setting.
• What aspects of the decision-making process did you use to make your choice? How could the process outlined in the text have been used to make your decision more effectively?
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Stojkovic S., Kalinich D., & Klofas J. (2014). Criminal Justice Organizations: Administration and Management. [Savant Learning Systems]. Retrieved from https://savantlearningsystems.vitalsource.com/#/books/9781305177482/
Below are the conflicts discussed in the reading.
Intra-organizational conflict: Disagreements generated by the structural makeup of the organization and connected to its formal authority system.
Vertical conflict:
Disagreements at differing levels of authority within an organization.
Personal conflict exists within the individual and usually is some form of cog- nitive conflict.
Group conflict: Individual members of a group disagree on some common point of interest.
Task conflict:
Disagreements regarding the content of tasks being performed by group members.
Relationship conflict:
Disagreements rooted in interpersonal incompatibility among group members.
Intergroup conflict:
Groups within an organization compete for valuable and limited resources.
Horizontal conflict:
Disagreements among employees who work on the same hierarchical level of an organization.
Line-staff conflict:
Disagreements between employees who perform the basic functions of the organization and personnel who support those employees
Role conflict:
Disagreement regarding the assigned tasks and responsibilities of a position.
Interorganizational conflict: Organizations that share a common purpose but disagree on how that purpose will be achieved.
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