Detailed assignment instructions:
You are required to conduct a problem analysis by answering to the following questions. To ensure the rigor in this analysis, you are required to use relevant frameworks/models/tools discussed in Weeks 1-4 of this unit, appropriately:
Questions to be answered:
• What is the problem your client wants you to address? What is the severity of this problem? You may want to cite evidence from internal (e.g. client’s organisational reports, customer feedback and survey findings) and external (e.g. industry reports, newspapers, journals and government publications) to explain that the problem is real.
• What causes this problem? Analyse the drivers of the problem you explained above.
• Who is affected by this problem and what are their characteristics? You may want to categorise the affected parties (e.g. directly and indirectly affected; small, medium and large organizations; male and female) if you see that there are multiple groups impacted by the problem.
• What impacts does this problem create on client’s organisation/business or stakeholders in the broader society? Identify and discuss these impacts in relation to the parties you identified in above.
• Based on the above analysis, what additional information is needed to address this problem? Identify specific information needs and briefly mention the purpose that information needs serve. Note: Simply reproducing the content in the project brief is not sufficient. Suggested format
• Report format: o Please present your response as a report. This report is not a managerial report and
hence, does not need to include an Executive Summary, introduction and a conclusion.
The main purpose is to fully focus on a deeper level of ‘problem analysis’. o Depending on the creativity, you are free to structure the report as you wish. You do not
necessarily need to follow the question order in your response. However, make sure
that you cover all the questions from (a) to (e) above. o You may use diagrams, graphics and tables to present information concisely, creatively
and effectively. o Use 12 font size and 1.5 line spacing
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