Amazon has a well designed app to offer sales and payment services to its customers. However, using outbound logistics, delivery service tends to be hit and miss depending on whether a customer is available at the destination to receive a package or not.
Think of and describe how an information system could be designed and utilized by Amazon (possibly, but not necessarily, in conjunction with delivery companies) in a new and innovative way to increase the chances of customers receiving orders on first delivery attempt. Your submission should be one to two paragraphs to fully explain your idea.
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