Please the attachment below for instruction.
The contract is a total of three pages please 1.5 page for each case study ( 1.5 page to southwest & 1.5 page to Uber). it is okay if you exceed the limit of the pages.
Southwest case study is the link below:
https://f01.justanswer.com/4yegv9WB/Southwest_Case.pdfhttps://f01.justanswer.com/4yegv9WB/Southwest_Case.pdf
Uber case study is in the upload files.