Create a Customer Journey Map, One page of visual customer journey map including before, during, after stages and connect with each touchpoint, touchpoint should relate to customer insight which wearing in customer shoes.

Create a Customer Journey Map, One page of visual customer journey map including before, during, after stages and connect with each touchpoint, touchpoint should relate to customer insight which wearing in customer shoes. The specific instructions and marking guide, and related profile are in the following section. You have to FOLLOW THE INSTRUCTIONS and use vividata as one of the research tools. The instructor is looking for deep insights and would like to see as many appendices as you can. PLEASE FOLLOW THE DEADLINE

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