You are required to do a research and prepare a report about the following tasks:
Task 1: Prepare one day orientation program for new employees. Assume that the new employee will
work in luxury hotel with 50 rooms. Please see guidelines for new employees orientation program, posted
on Moodle (week 9), then adapte it to the hotel you wish to design the orientation training. (approximately 600 words) 20%
Task 2: Discuss at least two different methods of performance reviews and justify the one (s) that you
believe is more appropriated for hospitality businesses.(approximately 600 words) 30%
Task 3: Consider the changes happening in hospitality (example: covid, generational change, new
technologies, etc.), and discuss how managers are dealing with these changes. Complete your answer with
practical examples or real life cases. (approximately 800 words)
30%
Structure and clarity 10%
Referencing 10%
Remember to apply the references using APA-style referencing.
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