Manager’s Deskbook
Company Background & Operating Environment
Red Clay Renovations is an internationally recognized,
awarding winning firm that specializes in the renovation and rehabilitation of
residential buildings and dwellings. The company specializes in updating homes
using “smart home” and “Internet of Things” technologies while maintaining
period correct architectural characteristics. Please refer to the company
profile posted in the online classroom for additional background information
and information about the company’s operating environment.
Policy Issue & Plan of Action
The Manager’s
Deskbook contains issue specific policies and implementation procedures
which are required to mitigate risks to the company and to otherwise ensure
good governance of the company’s operations. The Chief Information Security
Officer (CISO) and key CISO staff members held a kick-off meeting last week to identify
issue specific policies which should be added to the company’s policy system in
the IT Governance category. The
policies will be disseminated throughout the company by incorporating them into
the Manager’s Deskbook. The required issue specific policies are:
1. Data
Breach Response Policy
2. Preventing
/ Controlling Shadow IT Policy
3. Management
and Use of Corporate Social Media Accounts Policy
For the purposes of this
assignment, you will create a policy recommendations briefing package (containing
an Executive Summary and draft policies) and submit that to your instructor for
grading.
Note: In a “real world” environment, the policy recommendations briefing
package would be submitted to the IT Governance board for discussion and
vetting. After revisions and voting, a package containing the accepted policies
would be sent to all department heads and executives for comment and additional
vetting. These comments would be combined and integrated into the policies and
sent out for review again. It usually takes several rounds of review and
comments before the policies can be sent to the Chief of Staff’s office for
forwarding to the Corporate Governance Board. During the review & comments
period, the policies will also be subjected to a thorough legal review by the
company’s attorneys. Upon final approval by the Corporate Governance Board, the
policies will be adopted and placed into the Manager’s Deskbook. This entire
process can take 9 to 12 months, if not longer.
Your Task Assignment
As a staff member supporting the CISO, you have been
asked to research and then draft an issue
specific policy for each of the identified issues (three separate policies).
These policies are to be written for MANAGERS and must identify the issue, explain
what actions must be taken to address the issue (the company’s “policy”), state
the required actions to implement the policy, and name the responsible /
coordinating parties (by level, e.g. department heads, or by title on the
organization chart).
After completing your
research and reviewing sample policies from other organizations, you will then
prepare an “approval draft” for each issue specific policy.
·
The purpose of each issue specific policy is to address a specific IT governance issue
that requires cooperation and collaboration between multiple departments within
an organization.
·
Each issue
specific policy should be no more than two typed pages in length (single
space paragraphs with a blank line between).
·
You will need to be concise in your writing and
only include the most important elements for each policy.
·
You may refer to an associated “procedure” if
necessary, e.g. a Procedure for
Requesting Issuance of a Third Level Domain Name (under the company’s
Second Level Domain name) or a Procedure
for Requesting Authorization to Establish a Social Media Account.
Your “approval drafts” will
be combined with a one page Executive Summary (explaining why these issue specific policies are being
brought before the IT Governance Board).
Research:
1.
Review the table of contents and relevant
chapters in the Certified Information Privacy Professional textbook to find
information about legal and regulatory drivers.
2.
Review NIST’s definition of an “Issue Specific
Policy” and contents thereof in NIST SP 800-12 Section 5.3. This document
provides information about the content of an issue specific policy (as compared
to comprehensive system and enterprise security policies).
3.
Review the weekly readings and resource
documents posted in the classroom. Pay special attention to the resources which
contain “issues” and “best practices” information for:
·
Data Breach Response
·
Preventing / Controlling Shadow IT
·
Social Media
4.
Review NIST guidance for required / recommended
security controls (see NIST SP 800-12, NIST SP 800-53, and NIST SP 800-100).
Some suggested control families are:
·
Access Control (AC) control family (for Social
Media policy)
·
Incident Response (IR) control family (for Data
Breach policy)
·
System and Services Acquisition (SA) control
family (Domain Name, Shadow IT, Website Governance)
5.
Find and review additional authoritative /
credible sources on your own which provide information about IT security issues
(related to data breaches / responses, shadow IT, and/or social media use) which
require policy solutions.
Write:
1.
Prepare briefing package with approval drafts of
the three IT related policies for the Manager’s Deskbook. Your briefing package
must contain the following:
·
Executive Summary
·
“Approval Drafts” for
o Data
Breach Response Policy
o Preventing
/ Controlling Shadow IT Policy
o Management
and Use of Corporate Social Media Accounts Policy
As you write your policies, make sure that you address IT and
cybersecurity concepts using standard terminology.
2.
Use a professional format for your policy
documents and briefing package. Your
policy documents should be consistently formatted and easy to read.
3.
You must include
a cover page with the assignment title, your name, and the due date. Your
reference list must be on a separate page at the end of your file. These pages
do not count towards the assignment’s page count.
4.
Common phrases do not require citations. If
there is doubt as to whether or not information requires attribution, provide a
footnote with publication information or use APA format citations and
references.
5.
You are expected to write grammatically correct
English in every assignment that you submit for grading. Do not turn in any
work without (a) using spell check, (b) using grammar check, (c) verifying that
your punctuation is correct and (d) reviewing your work for correct word usage
and correctly structured sentences and paragraphs.
6.
Consult the
grading rubric for specific content and formatting requirements for this
assignment.
7.
Submit your Manager’s
Last Completed Projects
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