Guidelines
Please answer any of the following question. Treat this section as if you were answering a client inquiry. What information would you want to provide them? If the problem isn’t obvious, what questions would you ask to gather more information?
As with section one, it’s recommended you supply screenshots and code snippets where appropriate. Linking to documentation is also suggested.
Please note: you don’t have to be a Datadog expert in order to answer these questions. Treat these as fact-finding missions. Please start by reading through the question to get a basic understanding, and then search through our documentation, blog posts, and open source Github repositories to get started.
Question 2: No Traces Visible
Hi Support,
I have recently spun up APM in a dockerized environment with both my Python application running in a docker container and the Datadog agent (using the latest image and latest version of the python tracer) running in a docker container. For some reason, I am not seeing any traces in the DD UI. According to the agent logs, no traces are even being received. I am certain the application is receiving traffic (this is in our production environment). I use the following to launch the agent container:
docker run -d -v /var/run/docker.sock:/var/run/docker.sock:ro
-v /proc/:/host/proc/:ro
-v /sys/fs/cgroup/:/host/sys/fs/cgroup:ro
-p 127.0.0.1:8126:8126/tcp
-e DD_API_KEY=
-e DD_APM_ENABLED=true
datadog/agent:latest
And then I use this to launch my python app once the Docker container is up and running:
ddtrace-run python web-store.py
Please let me know how to get traces to report.
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