Define health homes and patient-centered homes, and explain how they differ.

1. Advertising
for hospitals has grown significantly in recent years, a practice which has
generated criticism from many constituencies inside and outside their
institutions. What arguments would you employ to defend advertising by
hospitals?
2. Define
health homes and patient-centered homes, and explain how they differ. What
roles do these types of “homes” play in patient care and healthcare delivery?
3. Discuss
four undertakings fundamental to leadership in healthcare for achieving high
levels of patient satisfaction and why they are important.
4. To
achieve patient satisfaction, what three areas might be targeted for
improvement? Why?

5. Is
the Master leadership concept universal? That is, can the ideologies of the
Master leader be used in different industries (other than in the healthcare
industry)? Why or why not?

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