Case Title: FedEx and United Parcel Service (UPS): Maintaining Success while Competing Aggressively (page 166)
Instruction: 1) Please read the case carefully, 2) do your research about these two companies, their latest news, and their current situations, 3) answer the questions.
Note: You need to write down at least a paragraph for each question (12 Times New Roman, single-spaced, 1-inch margin).
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