Answer the following questions as comprehensively as possible. 1 sentence answers are not acceptable; you should be as elaborate as possible for each question.
Remember, It is not necessary that you solve the conflict, I am interested in how you define/analyze the conflict, and your ability to apply the frameworks provided in the readings.
Separate the PEOPLE from the Problem
What is the conflict from Reese’s perspective?
What is the conflict from Garrett’s perspective?
How would you describe Reese’s perception of Garrett?
How would you describe Garett’s perception of Reese?
Focus on INTERESTS, Not Positions
What are Reese’s primary positions? What are Reese’s primary interests?
What are Garrett’s primary positions? What are Garrett’s primary interests?
Invent OPTIONS for Mutual Gain
Identify 3-5 win-win options available for both parties across the interests you listed in #2A and #2B? Be clear here, and remember that solutions that require each person to compromise are not win-win.
Insist on Using Objective Criteria
What objective criteria can Reese use and insist on to help him achieve his interests?
What objective criteria can Garrett use and insist on to help him achieve his interests?
What needs to happen for the conflict between Reese and Garrett to be resolved amicably? Please be elaborate here.
TIP: In the article ‘Getting to Yes’ the author proposes new ideas as to how to approach and analyze a given conflict. The ‘Dentist Conflict Reading’ is a breakdown of a conflict regarding two dentist and their various co-workers. To complete this assignment, you have to:
1) read the ‘Getting to Yes’, and the ‘Tension Between Empathy and Assertiveness’ articles
2) Read the ‘Dentist Conflict Reading’,
3) Answer the questions
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