Describe how non-verbal communication is portrayed on a global basis.

This chapter discusses the importance of how messages can be misinterpreted based on non-verbal cues. Describe a situation in which a message you received did not correspond with the non-verbal cues given.

2. With the advancement of technology via cell phones and email, discuss how these advances have watered down the face-to-face communication process.

3. Describe how non-verbal communication is portrayed on a global basis.

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