Describe the forces driving organizational change.

Organizational Change at Amazon
Learning Objectives:
Describe the forces driving organizational change.
Explain why planned organizational change is necessary.
Discuss the reasons why people resist organizational change.
Compare and contrast the models for leading organizational change (i.e., Lewin, Kotter).
Provide an example of the relationship between organizational change and stress.
Define stress, and discuss the estimated costs to business.
Directions:
Read case study 15.1 in your textbook titled “Organizational Change
at Amazon?”. This case can be found on pages 430 and 431 in the
textbook.
Answer all case questions with specific theories and concepts found
in chapter 11. Define all course-related terms (with the textbook as
your source).
Address all learning objectives in your response.
Refer to the assignment rubric and the syllabus for specific guidelines and information on how to complete case analyses.

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